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Customer Service

Cancellations, Returns & Exchanges

EasyBelts hope you will be happy with your purchase of our belts. However should you wish to cancel, return or change sizing please read the following terms and conditions.

To cancel purchase before shipment of goods

The Buyer has the right to cancel their order and received a full refund providing goods have not been shipped, once goods have been shipped purchaser will need to return goods in unused condition before monies are refunded. Please emailinfo@easybelts.co.uk / TEL: 07886851122

Returns

EasyBelts will accept return of unworn purchases within 28 days of the delivery date.  We cannot accept the return of any item more than 28 days after delivery.  Returns must be in their original condition.  They must not have been worn other than for the purpose of trying the garment for size.  Personalized sized belts cannot be returned or exchanged. Please return the belts in the original packaging and include your order number.  No responsibility can be accepted by EasyBelts for loss or damage to goods in transit.  We recommend they are sent 'Royal Mail Recorded Delivery'. Once EasyBelts receives the returned item, a refund at the purchase price in the original form of payment will be made.  Post and packaging are non-refundable.

Exchange

Should you need to exchange due to sizing, EasyBelts will be happy to exchange the belt for the requested size.  Exchanges must be in their original condition. They must not have been worn other than for the purpose of trying the garment for size.  Personalized sized belts cannot be returned or exchanged.  Please return the belts in the original packaging and include your order number.  No responsibility can be accepted by EasyBelts for loss/misdirected or damage to goods in transit.  We recommend they are sent 'Royal Mail Recorded Delivery'.  Once EasyBelts receives the returned item, the requested size belt will be dispatched.  There is no additional postage charge for exchanges.

To discuss cancelations, returns or exchanges:

E-mail us at info@easybelts.co.uk or call us on 0788 68 51122